High Grade Dispensary, is dedicated to protecting the privacy of our in-store, online, delivery, and mobile visitors and users. This Privacy Policy (“Privacy Policy” or “Policy”) outlines how we collect, use, and share information from and about visitors and users (collectively, “Users” or “you”) through our retail locations, website, mobile applications, SMS texting, and product delivery services (collectively, the “Services”). By using our Services, you consent to the terms of this Privacy Policy.
For questions or concerns about this Privacy Policy, please contact us at Highgradedispensary@gmail.com or via postal mail at the address listed in the “Contact Us” section of this Policy.
Information Collection and Use
We only use and share your personal information as described in this Privacy Policy. This Policy does not extend to third-party sites linked from our Services or information collected by third parties through cookies, web beacons, or other technologies on our website or mobile application. If we rely on your consent to process personal information, you may withdraw that consent at any time as detailed in the “Rights to Opt-In / Opt-Out” section.
Terms of Use
For details on using our Services, please refer to our Terms of Use Agreement available on the High Grade Dispensary website. By using our Services, including our website, you agree to be bound by our Terms of Use, which are incorporated into this Policy by reference.
Changes to Privacy Policy
This Policy is available on our website. We may change this Privacy Policy at any time, and changes will be effective immediately upon posting. Your continued use of the Services after any modifications constitutes your acceptance of the updated Policy. The “last updated” date at the beginning of this Policy will reflect when changes were made.
Disclaimers
This Policy does not address issues inherent in the operation of the Internet beyond our control or any legal or regulatory constraints. It applies only to information collected through our Services and not to information collected elsewhere.
Age Restrictions
Our Services are intended only for individuals 21 years or older. We do not direct our content at children and do not knowingly collect information from individuals under 13 years of age. If we discover that a user is under 13, we will promptly delete their personal information.
Cannabis Use in Society
Be aware that interacting with our Services and using our products may imply to others that you are a cannabis user, which could have social, legal, or employment implications. High Grade Dispensary is not liable for any consequences arising from the use of our Services or products.
Information Collection Practices
Basic Information
We collect personal information such as your name, address, date of birth, age, gender, email, phone number, and financial data. This may include scanning government-issued identification at our retail locations or during delivery requests. If you register on our website or mobile application, additional personal information may be required.
Website Cookies
We use cookies to remember settings, preferences, and selections as you navigate our website. Third-party cookies from companies like Google help track web activity to enhance our website. Cookies do not store personal information and can be deleted through your browser settings.
IP Address and Telemetry Data
We collect your IP address and telemetry data to analyze website traffic, diagnose technical issues, and customize your experience. This data may be combined with your personal information to improve our Services.
Clear GIFs/Beacons/Pixels
We use Clear GIFs to track website interactions and enhance our marketing efforts. These technologies help us improve our Services and analyze user engagement.
Use of Your Information
We use personal information for purposes such as identifying you, processing payments, verifying age, facilitating transactions, and improving Services. We also use information to enforce cannabis purchasing limits, maintain security, and customize your experience.
Payment Services
Your financial data is used to process payments and may be transmitted to third-party processors. High Grade Dispensary is not responsible for how third parties handle your Payment Data. For questions about Payment Data, contact our payment processors directly.
Location-Based Services
We collect location data to provide relevant services and products, customize experiences, and facilitate delivery. Disabling location features may affect the availability of certain Services.
Marketing SMS Text Messages
By providing your mobile number and consenting to receive marketing SMS messages, you agree to receive special offers and promotions. You can opt out by replying with “STOP.” Message and data rates may apply.
Information Sharing
We may share your information with affiliates, subcontractors, and third parties for various purposes, including service performance, marketing, and compliance with legal requirements. Non-personal information may be shared with third parties for analytics and marketing.
Disclosures in Business Transactions
In the event of a sale, merger, acquisition, or bankruptcy, we may transfer your information to third parties. We will strive to ensure that the acquirer uses your information in accordance with this Privacy Policy.
Information Security
High Grade Dispensary’s Services have reasonable security measures in place designed to prevent accidental loss of your personal information and from unauthorized access, use, alteration, or disclosure of the information that we obtain from you. Such measures include, but are not limited to, access controls, monitoring, and the utilization of encryption to securely transmit sensitive information. Please keep in mind, however, that whenever you give out personal information online or at any store, there is a risk that third parties may intercept and use that information.
High Grade Dispensary strives to protect your personal information and privacy, but we cannot guarantee the security of any information you disclose. By using the Services, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through the Services and that any personal information, general information, or other data or information received from you to us is provided to us at your own risk, which you expressly assume.
Third Party Websites
Our website may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.
Rights to Opt-In / Opt-Out
You have the right to “opt in” and/or “opt out” of certain uses of your personal information. For example, you may have the opportunity to elect whether you would like to receive correspondence from us for marketing purposes, and how your information may be shared with third parties.
To make an opt-out request, visit High Grade Dispensary’s Privacy Options center or send your request via email to Highgradedispensary@gmail.com. If you receive a marketing email from us, you can also opt out of some features by clicking the “opt out” or “unsubscribe” link in the email. If you receive a marketing SMS text from us, you can opt out of future marketing texts by replying to the text with the word STOP.
Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.
Rights to Access and Control Your Information and Your Choices
Depending on your jurisdiction, you may have choices about how your data is collected, used, and shared. You may be able to: (i) Ask us to erase or delete some of your personal information in our possession (e.g., if it is no longer necessary for security, anti-fraud, compliance, or other obligations outlined in this Policy). (ii) Edit some of your personal information through your account on our website. You can also ask us to change, update, or fix your Services-related data in certain cases, particularly if it’s inaccurate. (iii) Ask us to stop using your personal information (e.g., if the Company has no legal right to keep using it) or to limit our use of it (e.g., if your data is inaccurate or unlawfully held). (iv) Ask us for a copy of your personal information.
You can contact us via our Privacy Options center or by sending an email to Highgradedispensary@gmail.com, and we will consider your requests in accordance with applicable laws. In some cases, we may not be able to fulfill your request if it violates applicable laws or High Grade Dispensary’s policies. To protect your privacy and security, we take reasonable steps (such as checking your state-issued government I.D. card) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your password and account information at all times.
Note that opting out or asking that your data be deleted may disable your access to some or all Services and result in the loss of any High Grade Dispensary rewards points you may have accrued.
Retention Period
The Company has a variety of obligations to retain the data that you provide to us, both to ensure that transactions can be appropriately processed and also to comply with laws applicable to us and to our banking providers and credit card processors. Accordingly, even if you close your account, we will retain certain information as necessary to meet our legal obligations and fulfill the purposes outlined in this Privacy Policy.
We retain your personal information even after you have closed your Member Account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use, or fulfill your request to “unsubscribe” from us. We will also retain de-personalized information after your account has been closed.
Information you have shared with others (e.g., emails, comments, posted reviews, group posts) will remain stored and visible after you closed your account or deleted the information from your own profile, and we do not control the data that other Members may have copied from comments, reviews, and/or group posts available in the Services.